Certified Medical Assistant in Milwaukie, Oregon - #65069 | VanderHouwen

Description

Job Id: 65069

Certified Medical Assistant
Our client is seeking Certified Medical Assistants to join their organization. The Certified Medical Assistant will provide exceptional and compassionate customer service to patients and visitors in a patient-centered medical home (PCMH) and demonstrate the value of our client's mission. The Certified Medical Assistant will perform front and back-office responsibilities related to delivering quality patient care in a clinical setting.

This role is onsite in Milwaukie, Oregon or Oregon City, Oregon.

Certified Medical Assistant Responsibilities

• Greets and rooms patients in a professional and welcoming manner.
• Performs patient work-up which includes gathering reason for visit, patient health history, demographic information, assisting providers (physician, advance practice provider, clinical pharmacist, behaviorists) in performing medication reconciliation, verifying allergies, documenting vitals, and assisting patients with completion of screening questionnaires/forms.
• Communicates expected wait times to patients and providers, providing updates frequently.
• Participates in pre-visit procedures including scrubbing all patient charts for the day, verifying historical labs, updating lab results, obtaining medical records, as needed, and huddling with the provider.
• Scrubbing for and addressing overdue health maintenance and gaps in care to assist in providing quality care and achieving quality metrics.
• Prepares exam rooms by setting up appropriate equipment according to visit type, stocks, preps, and disinfects exam rooms in-between visits.
• Autoclaves instruments and equipment after each use according to client’s standard procedures and protocol.
• Accurately and timely inputs patient information into EPIC per client’s standard procedures and protocol.
• Performs procedures within scope of responsibility, as directed by provider following standard protocol.
• Performs phlebotomy for lab draws, as directed by provider following standard protocol.
• Provides patient with after-visit summary (AVS), verbally reviews the information, and ensures all questions are answered and next steps in care are understood.
• Answers phones with professionalism to collect and record patient information, schedule appointments, verify insurance, and patient information.
• Responding to new or refill prescription requests through EPIC.
• Conducts patient follow-up, including referral paperwork and assisting patients in scheduling additional medical tests or appointments.
• Communicates lab results as directed by the provider either by letter or phone.
• Scans and indexes documentation into medical records according to client’s standard protocols and procedures.
• Receives, documents, and routes messages to appropriate clinical staff, including responding/returning patient/caregiver phone calls to obtain missing or additional information.
• Actively participates in continuous process and quality improvement workflows.
• Attends and participates in committees and assists at other clinics as business needs requires.
• Welcoming new team members and supports with training and development.
• Responsible for maintaining an active and unencumbered medical assistant certification and BLS.
• Comply with client’s standardized workflows, protocols, HIPAA, and safety guidelines.
• Performs other duties as assigned.

Certified Medical Assistant Qualifications
Education and/or Experience

• This position requires a high school diploma or equivalent.
• This position requires completion of an accredited medical assistant program.
• Previous experience and/or training as a Medical Assistant is preferred.
• Experience in primary care or family medicine preferred.
• Previous EPIC or EHR experience is preferred.
• Ability to fluently speak, read, and write in Spanish highly preferred.

License and/or Certification Requirements

• Certification through a nationally-recognized Medical Assistant Certification program is required: AAMA, NCCT/NCMA, AMCA, ARMA, RMA.

Knowledge, Skills, Abilities & Behaviors

• Ability to take and record vital signs and perform assigned CLIA waived lab tests.
• Basic knowledge of medical terminology
• Ability to work in a fast-paced environment.
• Ability to communicate professionally both verbally and in writing.
• Ability to maintain confidentiality and comply with knowledge of HIPAA compliance.
• Knowledge of Safety Data Sheet (SDS)
• Ability to multitask between front office and back-office duties.
• Ability to answer and utilize multi-line telephone.
• Ability to learn and adapt to changing information and/or policies and procedures.
• Must be able to display sensitivity to the population and patients served.
• Must be able to demonstrate a record of reliable attendance and punctuality.
• Working knowledge and proficiency of MS Office Suite (Outlook, Word, Excel) and desktop publishing software
• Ability to proficiently use EPIC Electronic Health Record.
• Ability to enter in data accurately with attention to detail.

Working Conditions

• This position is typically with a 40-hour per week, with hours that may vary.
• While performing the duties of this job, the employee is occasionally exposed to toxic chemicals and bodily fluids.
• The noise level in the work environment is usually moderate to loud, based on patient volume.
• As a result of high patient volume, this position experiences stressors that come along with a fast-paced environment.

Compensation: $20-$28/hr. (DOE)

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Benefits
Benefits include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.

About VanderHouwen
VanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide. Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies' staffing needs and workplaces. Partner with us to land your next exciting career.

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil rights laws.