Claims Representative (Customer Support) in Westminster, Colorado - #66130 | VanderHouwen

Description

Job Id: 66130

Claims Representative (Customer Support)
Our global technology client has an immediate opening for a service-oriented Customer Claims Representative to join their dynamic team! The ideal candidate is a true people-person who is self-motivated, has a keen eye for detail, and enjoys using their creative problem-solving skills to provide customers with supportive and effective solutions for their complaints. If this sounds like you, you won’t want to miss this exciting opportunity to gain professional experience within an exciting industry – Apply today!

This is a hybrid role requiring qualified applicants to commute weekly to offices in Westminster, Colorado.

Claims Representative (Customer Support) Responsibilities

• Respond to customer claims/complaints in an empathic, timely, and satisfactory manner.
• Research product, service, billing, shipping, etc. issues to provide effective service to customers.
• Maintain documentation of claims, complaints, investigation steps, and solutions provided.
• Process tax corrections to assist with resolving errors.
• Assist with identifying ongoing complaints and potential solutions to develop improvements for products and processes.

Claims Representative (Customer Support) Qualifications

• 6+ months of high-volume customer service and order processing experience.
• Prior claims processing, sales support, order administration, accounting, call center, or similar experience preferred.
• Exceptional written, verbal, and interpersonal communication skills with emphasis on customer service, active listening, and dispute resolution.
• Able to learn new systems quickly; exposure to ERP and/or CRM systems preferred.
• Thrives in a fast-paced environment.

Salary: $19-$20/hr. (DOE)

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Benefits
Benefits are available to eligible VanderHouwen contractors and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.

About VanderHouwen
VanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide. Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies’ staffing needs and workplaces. Partner with us to land your next exciting career.

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil rights laws.

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