Senior Service Specialist in San Diego, California - #67224 | VanderHouwen

Description

Job Id: 67224

Senior Service Specialist
Our client is currently seeking a Senior Service Specialist to join their team. This role will be critical in helping ensure multiple areas of the front desk and administrative duties are fulfilled to successfully deliver on our service commitments in a timely and effective manner. Administrative duties may include things like handling and distributing mail, copying, printing, hospitality, filing, or other services defined or outlined in the service agreement with the client.

This position is onsite in San Diego, CA.

Senior Service Specialist Responsibilities 
Work closely with the client's staff to assist with front office.
Answer incoming telephone calls and forward to the appropriate person.
Take accurate and complete messages for those who are unavailable.
Promptly greet and announce visitors in a friendly and business-like manner.
Maintain a neat and organized reception desk and front lobby area.
Order and stock supplies as needed.
Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy, print, scan, or production requests.
Follow established guidelines and procedures for receiving, documenting, organizing, and mailing out client packages (i.e., parcel deliveries, messenger services, etc.).
Exhibit ability to take written or verbal instructions while taking notes to properly produce client project requests.
Accurately produce copy, print, and scan projects in accordance with verbal and written instructions.
Sort, scan, and distribute and meter U.S. mail with knowledge of current postal rates.
Ensure accurate tracking, monitoring, and recording of all charges, overtime, logs, and entries throughout his/her shift.
Perform other administrative duties as requested.

Senior Service Specialist Qualifications
High School Diploma or GED.
Minimum of 1-year work experience preferably as a Receptionist/Senior Service Specialist.
Previous experience in a client service field preferred.
Be personable, articulate, knowledgeable, and professional in presenting oneself in a professional setting.
Ability to multitask with attention to detail.
Ability to handle complaints with professionalism, patience, and diplomacy.
Working knowledge of MS Word, Excel, and Outlook.

Salary: Up to $25/hr. (DOE) 
 

VanderHouwen Contractors Enjoy Exceptional Benefit Perks! 
As an eligible contract employee with VanderHouwen, you'll have access to a full suite of benefits designed with your well-being in mind. Our comprehensive package includes medical, dental, vision, life insurance, short- and long-term disability, and a matching 401(k) to help secure your future.

Meet VanderHouwen
What kind of recruiter do you see yourself working with? One who prioritizes your best interest, no matter what? VanderHouwen does, and we're in it for the long game! Our recruiters focus on YOU, building meaningful, long-term relationships while developing a deep understanding of companies' staffing needs and workplace cultures. This approach helps us find an ideal job match that aligns with your unique career aspirations and goals.

VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.