Field Service Engineer – SEMI in Phoenix, Arizona - #67565 | VanderHouwen

Description

Job Id: 67565

Field Service Engineer – SEMI
Our client is seeking a dedicated Field Service Engineer to join their team in supporting customers within the Semiconductor Metrology Industry. This role requires hands-on experience with advanced analytical tools and involves extensive travel to various customer locations. The ideal candidate will have a strong background in electronics, troubleshooting, and customer support, with the ability to adapt in a fast-paced environment.

This role is onsite in Phoenix, Arizona. Occasional domestic and international travel may be required.

Field Service Engineer Responsibilities

• Install, maintain, and repair various semiconductor metrology equipment, including Analytical X-ray Equipment, XXR Measurement Tools, Thin Film Measurement Tools, Wafer Analyzers, X-ray HV Power Supplies, X-ray Detection Devices, Automation Devices, CCD Cameras, Cryogenic Equipment, and related devices.
• Provide onsite and remote troubleshooting of electronic and mechanical issues for the above-mentioned equipment.
• Perform system software installations and modifications to meet customer application needs.
• Assist customers by phone with preliminary troubleshooting and diagnostics.
• Conduct training for customers on the alignment and use of analytical systems.
• Execute installations, maintenance, and troubleshooting of X-ray Generators, Optics, Detection Devices, and Cryogenic Systems.
• Submit detailed service reports through the company’s service database for all service activities performed.
• Maintain accurate and updated customer profiles, reflecting any changes to customer equipment.
• Submit weekly service and expense reports to the service manager.
• Work effectively within a cleanroom environment.
• Occasionally travel internationally to client factories in Japan and U.S. Technical Centers for specialized training and service updates.

Field Service Engineer Qualifications

• Associate Degree in Electronics Engineering or equivalent training (minimum requirement).
• Valid driver’s license and passport.
• Ability to obtain security clearance for customer and governmental facilities.

Preferred:

• Prior experience in field service roles.
• Experience with Thin Film and Metrology equipment.

Salary: $75k-$105k/year. (DOE)

Benefits
Benefits are available to eligible full-time employees and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.

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