Program Manager in Austin, Texas - #67617 | VanderHouwen

Description

Job Id: 67617

Program Manager
Our client is seeking an experienced Program Manager to lead the successful rollout and management of large-scale solutions and products. This individual will work collaboratively with internal teams and third-party vendors to ensure seamless execution, resolve issues proactively, and maintain high standards of service delivery. The ideal candidate will possess exceptional leadership, communication, and analytical skills, along with a strong background in client relationship management and program oversight.

This role is fully remote.

Program Manager Responsibilities

• Provide oversight for the rollout of large-scale solutions and products delivered to the client.
• Develop and maintain program dashboards that offer clear visibility into program status and performance.
• Collaborate with internal teams and third-party vendors to align strategies and methodologies.
• Implement and manage a proven issue-resolution process with clear criteria and escalation paths.
• Work with internal teams to establish and maintain processes and Service Levels for program operations.
• Oversee the resolution of sensitive client and internal issues, ensuring timely coordination across departments.
• Organize and facilitate weekly internal program reviews and client program meetings.
• Support field teams in resolving issues that require operational or technical assistance.

Program Manager Qualifications

• 8–10 years of client relationship management experience.
• 5–10 years of software engagement, program, and/or project management experience.
• 5+ years of experience in internet-based solutions, preferably in automotive retailing or IT.
• Demonstrated success in managing external client expectations and delivering program requirements.
• Proven ability to lead in a matrixed environment and manage virtual teams.
• Strong leadership skills in a project-oriented setting.
• Superior communication, presentation, and organizational abilities.
• Excellent analytical skills and ability to manage multiple complex projects simultaneously.
• Success working in highly collaborative and cross-functional team environments.
• Skilled in anticipating and adapting to changing conditions and opportunities.
• Proficiency in MS Word, Excel, Project, and Visio.
• Bachelor's degree or equivalent experience required; MBA is a plus.
• PMP or other relevant industry certifications are a plus.

Compensation: (DOE)

VanderHouwen Contractors Enjoy Exceptional Benefit Perks! 
As an eligible contract employee with VanderHouwen, you'll have access to a full suite of benefits designed with your well-being in mind. Our comprehensive package includes medical, dental, vision, life insurance, short- and long-term disability, and a matching 401(k) to help secure your future.

Meet VanderHouwen
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VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.

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