Content Production Operations Lead in Boston, Massachusetts - #66161 | VanderHouwen

Description

Job Id: 66161

Content Production Operations Lead
Our client is looking for a Content Production Operations Lead to join their team. This is a remote position, candidates must work EST/CST time zone business hours..

Content Production Operations Lead Responsibilities
Technical Production:
Ensure that all template/pattern construction, supporting documentation, and production processes adhere to established best practices. 
Compose pages using a variety of production software tools and technologies. 
Create project templates and annotated sample pages to meet ongoing needs of program/ product. 
Direct/manage the creation of templates/patterns and produce materials and content to published guidelines and specifications. 
Review template construction for adherence to published best practices and production processes, and remediate as necessary to achieve desired standard outputs. 
Work with project template/pattern libraries and sample pages/screens; modify these as required to deliver on-going needs of programs/product. 
Apply Accessibility tagging and/or remediation to production files in alignment with best practices and WCAG compliance.
Support ePub authoring system (Inkling Habitat) project creation and updates within our digital product content management system. Troubleshoot processing errors and solve or escalate as needed.

Processes, Standards, & Documentation:
Lead, drive, participate in and contribute to the development of processes and standards for functional area.
Drive quality through adherence to, and supporting best practice processes and procedures, including the maintenance of documentation on shared file systems.
Plan, and implement improvement initiatives (e.g. methodologies and documentation) for functional area.

Excellence in Execution:
Risk and Issues Management – identify issues/events that may impact resources, schedule, budget, scope and/or delivery. Escalate risks and issues to appropriate parties in a timely manner and provide recommendations on problem solving and solutioning of same.
Ensure adherence to established strategy and best practice development, process, file server management, and quality deliverables.
Provide functional/technical expertise and troubleshoot on projects throughout production lifecycle.

Effective Communication & Collaboration:
Articulate clear, meaningful program/product status, highlighting progress made, risks and issues, milestone accomplishments; including improvements in innovation, simplicity, and quality.
Establish collaborative program/product partnerships with cross-functional peers and external partners to accomplish program/product goals.
Monitor progress of program/product assignments; coordinating updates and working closely with cross-functional peers in order to drive product development efforts forward. 
Participate fully in scrum rituals including: sprint planning, daily scrums, demos, sprint reviews and retrospectives for assigned program/product development efforts.

Simplicity, Quality, & Innovation:
Continuous Improvement – demonstrate a continuous improvement philosophy throughout the product development lifecycle, identifying areas for improvement including product features, process, etc. in pursuit of simplicity, quality and innovation.

Vendor Management:
Assist vendors in the use of new templates, guidelines and specifications, processes, or software. 

Content Production Operations Lead Qualifications
3+ years experience in page composition and digital production.
2+ years experience with authoring/ composition systems and related technologies.
Production workflow experience in print/ digital technologies.
Familiarity with WCAG Accessibility requirements for digital products.
Basal print and/or digital product creation.
Awareness of content authoring, integrated publishing systems, content management systems, file store and page/ screen composition technology.
Position requires solid organizational skills, effective written and verbal communication capabilities, proficiency in technical/computer-related tasks and effective problem solving skills.
BS/BA degree; Associated degree or related work experience.

Compensation: (DOE)

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Benefits
Benefits are available to eligible VanderHouwen contractors and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.

About VanderHouwen
VanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide. Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies’ staffing needs and workplaces. Partner with us to land your next exciting career.

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil rights laws.

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