Customer Account Coordinator in McMinnville, Oregon - #66434 | VanderHouwen

Description

Job Id: 66434

Customer Account Coordinator
Our client is seeking a dedicated and versatile professional to join their team as a Customer Account Coordinator. This role serves as a critical link between the company's customers, sales team, and operational departments, ensuring that customer demands are met with precision and excellence. The ideal candidate will be proactive, detail-oriented, and possess strong communication skills to manage both account coordination and customer service responsibilities effectively.

This role is onsite in McMinnville, Oregon.

Customer Account Coordinator Responsibilities

• Coordinate label, artwork, and packaging requirements with customers and internal teams.
• Support the phasing in of new listings and phasing out of discontinued SKUs.
• Assist the sales team in tracking the R&D progress related to new product development and launch planning.
• Serve as the first contact for customers on all operational topics, managing daily communications including quality surveys, questionnaires, and sample distributions.
• Update internal databases (CRM) with account details, and maintain SKU master data.
• Handle order processing from order acceptance to invoicing, ensuring accuracy and timeliness.
• Organize the continuous flow of goods and manage administrative preparations meticulously.
• Ensure customer-friendly handling of complaints and inquiries.
• Maintain regular contact with the warehouse and production planning teams to ensure seamless operations.

Customer Account Coordinator Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience in account coordination, customer service, or a related role in a manufacturing environment.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite and CRM software.
• Ability to work independently and collaboratively in a fast-paced environment.
• Detail-oriented with strong problem-solving skills.

Salary: $55k-$60k (DOE)

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Benefits
Benefits are available to eligible VanderHouwen contractors and include coverage for medical, dental, vision, life insurance, short and long term disability, and matching 401k.

About VanderHouwen 
VanderHouwen is an award-winning, Women-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen has been successfully placing experienced professionals throughout the Pacific Northwest and nationwide. Our recruitment teams are highly specialized in either Technology and IT, Engineering, or Accounting and Finance career markets. Our recruiters value building meaningful, professional relationships with each candidate as well as developing honed knowledge of companies' staffing needs and workplaces. Partner with us to land your next exciting career.

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state or federal civil rights laws.