Deskside Support Specialist in Phoenix, AZ - #69068 | VanderHouwen

Description

Job Id: 69068

Deskside Support Specialist
Our client is looking for a skilled Deskside Support Specialist to provide exceptional technical assistance to their staff. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a customer-centric approach.

This position is onsite in Phoenix, AZ.

Deskside Support Specialist Responsibilities
Provide timely and effective deskside support to employees, resolving hardware and software issues.
Install, configure, and maintain computer systems, peripherals, and software applications.
Troubleshoot and resolve network connectivity issues.
Assist with the setup and deployment of new equipment.
Maintain accurate records of support requests and resolutions using our ticketing system.
Collaborate with other IT team members to ensure efficient and effective support.
Educate and train employees on IT best practices and usage of company systems.
Participate in IT projects and initiatives as needed.

Deskside Support Specialist Qualifications
Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
Proven experience in deskside support or similar IT support roles.
Strong knowledge of Windows and macOS operating systems.
Familiarity with network protocols and troubleshooting techniques.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail.
Certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.

Compensation: $23.19-28.99/hour (DOE)

VanderHouwen Contractors Enjoy Exceptional Benefit Perks! 
As an eligible contract employee with VanderHouwen, you'll have access to a full suite of benefits designed with your well-being in mind. Our comprehensive package includes medical, dental, vision, life insurance, short- and long-term disability, and a matching 401(k) to help secure your future.

Meet VanderHouwen
What kind of recruiter do you see yourself working with? One who prioritizes your best interest, no matter what? VanderHouwen does, and we're in it for the long game! Our recruiters focus on YOU, building meaningful, long-term relationships while developing a deep understanding of companies' staffing needs and workplace cultures. This approach helps us find an ideal job match that aligns with your unique career aspirations and goals.

VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.