Digital Transformation Consultant (Capacity Management) in Boston, Massachusetts - #67686 | VanderHouwen

Description

Job Id: 67686

Digital Transformation Consultant (Capacity Management)
The Digital Transformation Consultant (Capacity Management) will be instrumental in modernizing our client's IT organization’s resource and capacity management processes. Reporting to the Chief of Staff of the Chief Digital Information Officer, this role will focus on assessing, designing, and implementing improvements in the organization’s resource allocation, capacity management, and work prioritization processes. The consultant will develop user-friendly, low-tech solutions to ensure efficient management of resources, enhance operational efficiency, and support decision-making capabilities.

This is a remote position.

Digital Transformation Consultant (Capacity Management) Responsibilities
Assessment and Evaluation:
Partner with IT leaders and teams across various functions (e.g., Operations, Applications, Infrastructure, Security, Service Desk, PMO) to assess current capacity management practices.
Identify gaps in how resources are managed, prioritized, and allocated across the IT department.

Stakeholder Collaboration:
Facilitate meetings, workshops, and focus groups to collect feedback from IT leadership and teams on current processes, challenges, and opportunities for improvement.
Engage with stakeholders to gather input on past initiatives and potential barriers to successful capacity management enhancements.

Strategy Design & Implementation:
Develop a comprehensive strategy to modernize resource and capacity management practices, considering phased implementation to ensure sustainable change.
Create simple, scalable processes and templates to effectively capture work details and manage resource allocations.

Capacity Reservation Standards:
Collaborate with IT leaders to establish clear standards for capacity reservation, balancing “keep the lights on” activities with the need to manage projects, requests, and incidents.

Governance & Process Standardization:
Establish a governance structure with defined roles and responsibilities (e.g., resource managers, portfolio managers, project managers) to standardize capacity management practices across IT.

Reporting and Metrics Development:
Design and implement tools and processes for reporting on capacity constraints, enabling executive-level decision-making around project prioritization, staffing, and budgeting.
Develop metrics to assess the effectiveness of new processes and adjust strategies based on performance feedback.

Documentation & Training:
Create clear documentation and guidelines to facilitate understanding and implementation of new processes.
Lead training sessions and provide ongoing support to IT staff to ensure successful adoption of new capacity management processes.

Digital Transformation Consultant (Capacity Management) Qualifications
Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
No certifications are required. Relevant certifications (e.g., PMP, ITIL, Agile, Lean Six Sigma) are a plus.
Minimum of 10 years of experience in IT consulting, project management, or a related field, with a focus on resource and capacity management.
Experience leading change management and process improvement initiatives.
Proven success in supporting legacy systems and teams during transitions to modern processes.
Strong understanding of IT project management methodologies (e.g., Agile, Waterfall).
Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
Knowledge of capacity planning and project portfolio management tools (e.g., Planview) and techniques.
Analytical mindset with problem-solving capabilities to identify issues and develop effective solutions.
Ability to manage multiple projects simultaneously in a fast-paced environment.

Compensation: $77-$87/hr. (DOE)

VanderHouwen Contractors Enjoy Exceptional Benefit Perks! 
As an eligible contract employee with VanderHouwen, you'll have access to a full suite of benefits designed with your well-being in mind. Our comprehensive package includes medical, dental, vision, life insurance, short- and long-term disability, and a matching 401(k) to help secure your future.

Meet VanderHouwen
What kind of recruiter do you see yourself working with? One who prioritizes your best interest, no matter what? VanderHouwen does, and we're in it for the long game! Our recruiters focus on YOU, building meaningful, long-term relationships while developing a deep understanding of companies' staffing needs and workplace cultures. This approach helps us find an ideal job match that aligns with your unique career aspirations and goals.

VanderHouwen is an award-winning, Women & Diversity-Owned, WBENC certified professional staffing firm. Founded in 1987, VanderHouwen places experienced professionals across the nation! Our recruitment teams specialize in either Technology and IT, Engineering, Human Resources, or Accounting and Finance career markets. Partner with us to land your next exciting career!

VanderHouwen is an Equal Opportunity Employer and participates in E-Verify. VanderHouwen does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable local, state, or federal civil rights laws.

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